hi VIP — Weekly Cashback to Diamond Level Benefits
Rewards for playing regularly at hi are now more real. Across five VIP levels from Bronze to Diamond, get cashback on your net losses every week — with no complicated conditions.
hi VIP's Five Levels and Cashback Rates
Every active member at hi is part of the VIP program. Each level has a different weekly cashback rate — the higher the level, the more cashback. Here is an overview of the five levels.
The first step in the VIP journey. Every new member starts here and receives cashback on net losses each week.
The next level for regularly active players. The cashback rate is two and a half times higher than Bronze.
A popular level for mid to high activity players. A notable cashback amount is returned each week.
A rewarding level for highly active members. Weekly cashback reaches up to a full 1%.
The highest level in the hi VIP program. The most active members reach this status and enjoy the highest cashback.
Cashback on Net Losses Every Week
Weekly cashback is a set percentage of your net losses for the week — that is, total losses minus total winnings. It is calculated based only on that week's activity, with no connection to previous weeks.
Cashback is credited directly to your account and you can use it normally — withdrawal via bKash, Nagad, Rocket or Upay is also possible, subject to applicable terms.
Playing regularly on hi's slot games gives you access to this cashback benefit every week. Cashback is not a bonus — it is a direct return on your playing activity.
Example: Cashback for a Gold Member
Here is how much cashback a Gold member would receive if their net loss for the week is ৳20,000 —
Calculation: ৳20,000 × 0.7% = ৳140. This is the cashback amount at the Gold level. The figure is for illustration only — actual cashback depends on your own net loss for that week.
How to Move Up to a Higher Level
There is no fixed turnover or deposit count required to move up in hi VIP. The key factor is regular and active participation.
Members who regularly spend time on hi Casino's live games and play across different categories naturally move up to higher levels. The hi team reviews members' overall activity to determine their level.
A level can also go down if a member is inactive for a long period. So staying active regularly is the best way to keep your VIP benefits.
Stay Regularly Active
Play daily or weekly. When you stay active across different game categories, hi takes note of your participation.
Play Across Different Categories
Rather than sticking to just one game, take part in slots, fishing, live casino and sports betting.
Get Notified of Level Changes
When your level changes, hi will let you know. Benefits for the new level take effect from the following week.
What You Get at Higher Levels
Beyond cashback, hi VIP members receive various special benefits. The higher the level, the broader the benefits.
Priority Support
Support requests from higher-level VIP members are processed faster. 24/7 live chat and email support in Bengali is available.
Exclusive Promotion Access
Exclusive offers and promotions are sent to VIP members at special times — which regular members do not receive.
Faster Withdrawals
Withdrawal requests from Platinum and Diamond members are generally processed faster. Usually completed within 10–45 minutes.
Level-Specific Rewards
On special occasions, hi sets aside separate rewards for higher-level members, outside of regular promotions.
Other Promotions Alongside Cashback
hi VIP cashback is a completely separate benefit — it can run at the same time as other bonuses. For example, you may receive up to 50% bonus (maximum ৳5,000) from hi's weekly deposit reward and still be eligible for that week's VIP cashback.
Even after receiving a 100% welcome bonus of up to ৳8,000, VIP level benefits continue to apply separately. However, it is worth reading hi's terms and conditions to confirm which bonuses can run together.
Log in to hi to see your current VIP level and that week's cashback amount yourself.
Start Your hi VIP Journey Now
Create a free account and enter at the Bronze level today. The opportunity to earn cashback starts from the very first week you play.
Log in to hiCashback Is Not a Reason to Play More
For ages 21+. hi VIP cashback is a reward system — it should never be used as encouragement to play more.
Weekly cashback is based on net losses, so more losses means more cashback — being drawn in by this idea is dangerous. Cashback is never a way to recover losses.
Set your own budget and enjoy within that limit. If you go beyond it or find it hard to control your play, take a break immediately.
For more information, read hi's responsible gaming guidelines.
Keep in Mind
- Play within your budget
- Do not play to recover losses
- Treat gaming as entertainment
- Contact support if you need help